Refund policy

Returns/Refunds/Exchanges

We want all of our customers to be happy with their purchases. If you purchase one of our regularly stocked products (not custom – see below regarding custom products) and are not happy with it, please contact us as soon as possible. Returns are accepted on a case-by-case basis.

We do not offer returns, refunds, or exchanges on custom orders unless there has been an in-house error. Custom orders would be considered a product that you have requested a specific blend of colors, embellishments, names, phrases, logo, etc., that is outside of what our regularly stocked products are. Custom orders may also include products that have custom names or sizes, even if the product itself is a stock item. If you are sent the wrong product we will correct the problem right away.

Due to the nature of digital products, instant download availability, there are no returns on digital products, for any reason, once purchased. Please read the description carefully so that you'll know exactly what kind of items you are getting (pdf, png, psd, canva download, etc.).